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Delivery Information

Delivery Fees:

  1. Free delivery to your doorstep in Bloemfontein.
  2. Free delivery for orders over R2000 to your doorstep or nearest Pargo pickup point within South Africa.
  3. For orders under R2000, a delivery fee of R79.99 is charged to your nearest Pargo pickup point within South Africa.
  4. For orders under R2000, a delivery fee of R119.99 is charged directly to your door within South Africa.

Additional Notes:

  • Orders outside of South Africa can request a delivery quote at checkout.
  • Clients on farms in South Africa must provide a residential street address or an address in town if parcels cannot be delivered directly to the farm by courier.
  • Delivery prices may vary between online and in-store due to delivery charges. The fees apply to online orders only and will be highlighted during checkout.
  • For high-risk areas, delivery fees to the doorstep may be higher. Customers will be informed and can choose to pay the difference, accept delivery to a Pargo pickup point, or arrange their own courier.
  • Standard delivery occurs during office hours, with no deliveries after hours, on weekends, or public holidays.
  • Expected Timeframes:
    • Bloemfontein: 1-2 working days
    • Johannesburg: 1-3 working days
    • Outlying areas in South Africa: 2-5 working days
    • International orders: 4-10 working days (depending on location)
    • Pargo pickup point deliveries: 2-5 working days from the date that Pargo receives the parcel from the supplier. For remote regional areas, allow 5-7 working days.
  • There may be unexpected delivery delays outside of Awerbuchs’ control, and customers will be informed in advance if any delays are expected.

Delivery Availability:

  • If no one is available at the delivery address, the courier will make a second attempt on the next working day.
  • If the third attempt is unsuccessful, the parcel will be returned to the warehouse, and a refund (excluding the delivery fee) will be processed.

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